The Network Unlock Code or NUC (sometimes called a Network Unlock PIN or NUP, or Network Control Key or NCK) allows you to unlock a mobile phone from its original network. It's free for consumer and small business customers to request a NUC. Not what you were looking for? If you've already received your NUC, go to our How to use your If you need to unlock your phone in another way, see our page. Requesting your NUC To get your unlock code, we'll need some information from you first. Once we've received this information, we'll contact you within 48 hours.
Sometimes we may need to get in touch with your phone's manufacturer, which can take up to 10 working days. We'll always keep you informed, so you'll know what's happening and when. Please note: If you’re no longer a Vodafone customer, you can still request your NUC from us as long as you previously used your phone on our network.
Need to unlock your phone or get an unlocking code? Follow these simple steps. Get your Network Unlocking Code here: To keep up with.
If you need help filling out the form you can watch our. Please answer the following questions: What kind of customer are you?
Pay monthly Pay as you go or VOXI Small business Large business/corporate I’ve never used my device as a Vodafone customer Do you want to unlock an iPhone 6s or 6s Plus, a Nokia 8110 or a Land Rover explorer? Yes No, a different device Do you want to unlock an iPhone 6s or 6s Plus, a Nokia 8110 or a Land Rover explorer? Yes No, a different device Your device is already unlocked. To use it on a different network, just insert a non-Vodafone SIM. If you experience any problems, use the Have you paid at least three bills since you received this device, and have no overdue balance on your account? Yes No Unfortunately, we can’t unlock your device until you’ve paid at least three bills.
You’ll be able to request a NUC from us after this time. Have you used your current SIM with your device for more than 30 days? Yes No Have you used your current SIM with your device for more than 30 days?
Yes No Unfortunately, we can’t unlock your device until the SIM has been used in it for at least 30 days. If you don’t currently have a Vodafone SIM, the easiest way to get your device unlocked is to order a and use it for 30 days. We’ll then be able to unlock it. Unfortunately, we can’t unlock your device until the SIM has been used in it for at least 30 days. If you don’t currently have a Vodafone SIM, the easiest way to get your device unlocked is to order a and use it for 30 days. We’ll then be able to unlock it as a Pay as you go customer. To the best of your knowledge, is the device currently reported as lost or stolen?
Yes No Unfortunately, we can’t unlock a device that’s been reported as lost or stolen. Have you already requested three or more NUCs from us in the last 12 months? Yes No Unfortunately, we can’t unlock any more devices for you at this time. You can request a new NUC for your device when 12 months have passed. Please contact your account manager to arrange for your device(s) to be unlocked. We can’t unlock a device that you haven’t already used with us.
The easiest way to get your device unlocked is to order a and use it for 30 days. We’ll then be able to unlock it.
Unlocking your phone brings freedom to your handset. Once it's unlocked you can use it on any network, so you can take advantage of all those cheap SIM-only deals. It's a legal process, and you can sometimes unlock your phone for free. You can unlock your phone in many ways. Whether you choose to rely on a dedicated unlocking expert or have a crack at it yourself, here's every way you can possibly do it. Before you get started If you bought your phone from somewhere other than a mobile provider, it might not need unlocking. It's easy to find out simply by inserting a SIM card from another provider.
If the phone works as normal then it isn't locked. If it displays a message similar to 'incompatible SIM', 'enter subsidy PIN' or 'enter network unlock code', then it is locked. Then you'll need to find your IMEI (International Mobile Station Equipment Identity) number. The IMEI number of your handset is unique and will be required by unlocking services.
To find it, type.#06# into your phone. This will display the 15-digit number.
It's a good idea to keep a note of this number to speed the process along. There are four ways to unlock your phone. Purchase an unlock code The easiest option is simply to buy an unlock code online. You can find these codes on places like eBay – though be sure to check the seller's ratings beforehand. This method can often be the cheapest way to unlock your handset beyond finding the code for free, though it isn't without its risks. Ask your mobile provider to unlock it You can contact your mobile provider's customer services for an unlock code.
Mobile providers often charge for this service, though Ofcom regulations state that they cannot charge you more than £30 (plus VAT). This can be the quickest way to unlock your phone. We've included a list of customer service numbers for you to call below. Mobile provider Customer Services Number 0795 396 6250 0344 809 0202 0333 304 0191 0333 304 8064 0333 300 3333 0843 515 8680 0333 005 8093 0870 087 8751 0845 225 2505 0345 301 4455. Visit a phone repair shop Another option is to take your handset to a phone repair shop offering mobile unlocking services. One drawback of this method is the variability in time and price. You may have to hand over your phone and wait up to a week for it to be unlocked, and you could be charged anything from £5 to £100.
Use Giffgaff's unlockapedia Depending on your handset's make and model, you may be able to find an unlock code online for free. The mobile provider is a searchable database of handsets and places where you can get unlock codes, some of which are provided free. As a general rule of thumb, the older your mobile is, the more likely you'll be able to find the unlock code online for free. Newer models cannot usually be unlocked this way.
Once you have your code, it's easy to unlock your phone. Simply turn your handset on and type the code in using the device's number pad. This should unlock your phone immediately. Just don't expect much fanfare from your phone for its newfound freedom. Is unlocking your mobile phone legal?
You may have heard that unlocking your handset is illegal. Well, it isn't. Unlocking your mobile is completely legal and above board, so you won't be hearing the policeman's knock anytime soon. However, while you won't be breaking any laws, you will be voiding your handset's warranty.
This is an unavoidable consequence of unlocking your mobile. If you're worried about invalidating your warranty, it may be better to keep your phone locked to your current provider.
An unlocked phone can operate on any mobile network of your choosing. This means you can switch and change providers whenever you wish, just by putting a new SIM into your handset. Bear in mind that if you are still mid-contract, you will have to pay the monthly fee until the contract expires. Why unlock your phone? When you buy a handset from a mobile provider or through a third party, you'll often find that your mobile is locked, which means you can't change network providers, and you may have trouble selling your handset further down the line. Unlocking your phone removes those restrictions. Once unlocked, you can replace the phone's SIM card with a SIM from a different mobile provider.
This allows you to take advantage of and SIMs that offer a greater allowance of minutes, texts and mobile data. You can also sell your phone for more money than a locked model would fetch once it's time to upgrade. In summary If you've been struggling with a bad signal and restrictive allowances from your current provider, unlocking means you'll be free to switch. You can visit to see what deals mobile providers are offering.